Schlagwort-Archiv: stories

Call from Hell

Jeder Admin ist froh, wenn er aus der Helpdesk-Hölle entkommt. Liest man sich durch die Berichte und Mitschriften dieser wunderbar unterhaltsamen Sammlung, versteht wohl auch jeder warum.

Kostprobe:

  • Customer: “I’ve just done a new Word document, saved it, then accidentally deleted it. Is there anything you can do to get it back?”
  • Tech Support: “Sorry, no, the backup isn’t run until night time.”
  • Customer: “Ohh, can we restore it tomorrow, then?”

und noch einen:

  • Customer: “I lost some of my files. I archived them, but when I went to retrieve them, they were gone!”
  • Tech Support: “What program did you use to archive your files?”
  • Customer: “I used DOS — but now I can’t find them!”
  • Tech Support: “Ok, what program are you using to do this?”
  • Customer: “I used ‘undelete’, but they aren’t there.”
  • Tech Support: “Uh…what command did you use to archive your files?”
  • Customer: “I used ‘del’ and the filename.”

Link: Computer Stupidities